Increasing renewals, upsells and referrals


Identify customer evangelists

Identify your customer evangelists and reach out to them for case studies and testimonials.

Auto Track User Activity, User Profile
Auto Track User Activity, User Profile

Identify upsell and cross-sell opportunities

UserJoy assigns a score (0-100) to all your users, which tells you which of your users are engaging the most / least with your app. UserJoy calculates an engagement score for all your users - a score that helps you identify the most/least engaged users on your app.

Drive engagement for new features

Launching a new feature? Introduce it to a small segment of your users initially, talk to these users about their experience, and then introduce it to all your users.

Auto Track User Activity, User Profile