User Engagement Score
Account Health Monitoring
Risk User Monitoring
Cross-Device User Tracking
360-degree User Profile
Unlimited Event Tracking
Unlimited Team Members
Can I switch plans?
Anytime! You can upgrade/downgrade anytime.
Can I cancel my subscription later?
Yes. Amount for the remaining full months will be refunded back.
How do I make payments?
You can pay by credit card or via your PayPal account. Our online payment gateway partner 2checkout.com supports both these modes.
What happens to my data after trial period gets over?
Your data remains intact in your account. If you choose to stop using the tool, you can download all the feedback threads and survey responses.
Can I change my recurring billing date ?
No. Your account gets debited automatically on the same date every month.
Will I get all the features in the trial period?
Yes. You will get all the features according to the plan you choose.
What if my credit card doesn't have enough balance?
Our online payment gateway partner informs us about any issue it faces with auto debiting your account. In such cases, we intimate you via email and put your account in 30 days credit period to keep UserJoy functional on your site.