Identify risk users
Which of your paying customers are not engaging with the product anymore ? Identify these users upfront and reach out to them with emails to get them back to using your product.
See what users are doing in your app
UserJoy automatically tracks activity for all your signed-up users - every pageview, every button-click, link-click and form-submission with an 'id' attribute. See what each of your users is doing in your app, in realtime.
Find your most / least engaged users
UserJoy assigns a score (0-100) to all your users, which helps you identify the most/least engaged users on your app.
Monitor account health metrics
UserJoy assigns a health status (Good / Average / Poor) to all your users. Customize the health segments based on your app's requirements.
e.g. you may define "any user who has logged in more that 5 times last week, and has engagement score greater than 30, is in Good Health".
Send messages based on user behaviour
Send manual messages to a user, or a segment of users at once. Auto-trigger messages to users belonging to a segment.
For example, send a 'retention' email to all your risk users.